Kia Sales Malaysia Sdn. Bhd. (KSM) has taken another significant step in strengthening its position in the local automotive market through the appointment of Cycle & Carriage (C&C) as its newest authorised dealer partner. The collaboration represents a key milestone in Kia’s long-term strategy to expand its retail and service network across Malaysia while enhancing the overall ownership experience for customers.

The partnership brings together two established names in the automotive industry, combining Kia’s growing global reputation with Cycle & Carriage’s extensive experience and strong customer service heritage in Malaysia. With a legacy spanning more than 125 years, Cycle & Carriage is widely recognised for its expertise in automotive retail, aftersales support, and customer care.

Kia Sales Malaysia Chief Executive Officer, Hyung Ho Kim, described the appointment as an important move in the brand’s development plans. He noted that bringing Cycle & Carriage into the Kia dealer network reflects the company’s commitment to expanding its presence nationwide while delivering a higher level of customer experience. He also highlighted that the collaboration would help position Kia more competitively within Malaysia’s fast-evolving automotive landscape.

Cycle & Carriage Malaysia Chief Executive Officer, Adrian Short, expressed enthusiasm about the new partnership, describing Kia as a valuable addition to the company’s automotive portfolio. He emphasised that Cycle & Carriage aims to leverage its strong operational expertise and customer-focused approach to strengthen Kia’s market reach and deliver a seamless ownership journey for Malaysian customers.

The alliance is expected to provide Kia owners and prospective buyers with improved access to sales and aftersales services, alongside enhanced support that aligns with Kia’s latest global standards. Customers can also expect a more comprehensive ownership experience through expanded touchpoints and strengthened service capabilities nationwide.

For customer support, including sales enquiries, servicing, and 24-hour roadside assistance, Kia Sales Malaysia can be reached via its customer support hotline at 1300 88 0133 or through email at customersupport@kia-my.com.