Proton has announced a significant step forward in its commitment to customer satisfaction by partnering with Continental Malaysia to introduce integrated tyre services across selected authorised Proton service centres nationwide. This strategic collaboration is aimed at enhancing customer convenience and transforming Proton’s 3S/4S service centres into comprehensive one-stop hubs for automotive care.
The partnership enables Proton service centres to offer tyre sales, expert installation, and after-sales support, all backed by Continental Malaysia’s renowned expertise. The rollout is set to expand rapidly, with 60 centres expected to offer the full tyre service package by December. This expansion will be available to owners of all Proton models, offering broad access across the country.
Customers can now purchase tyres at competitive rates—starting from RM211 per unit for the Proton Saga—during their regular service appointments. All tyres provided are newly manufactured to ensure maximum safety and performance. Installations are carried out by certified Proton technicians, ensuring a consistent standard of service and reliability.
An added benefit is Continental Malaysia’s Total Confidence Plan (TCP), which includes a one-year road hazard warranty. This plan provides customers with peace of mind through one-to-one tyre replacements in case of unexpected damage. To further ease the financial burden, Direct Lending financing is available, allowing customers to pay in affordable monthly instalments.
This initiative is part of Proton’s broader strategy to elevate its after-sales service. With Malaysia’s leading network of 3S and 4S outlets, Proton continues to invest in top-tier customer support. The company’s after-sales ecosystem includes the FS90 Fast Service promise—ensuring basic servicing within 90 minutes—the ProCare Smart Plan for cost-effective maintenance, and the MyProton app for seamless service scheduling and updates. Customers also benefit from an online Digital Owner’s Manual, advanced Body & Paint (B&P) services, and the Proton Insurance Programme (PIP) for expert accident repair and insurance solutions.
Roslan Abdullah, Chief Executive Officer of Proton Edar, emphasized the company’s dedication: “While Proton’s headlines over the past few years have focused on our strong sales performance and the launch of new models, we’ve also been investing heavily in after-sales services to elevate the customer experience. Introducing tyre replacement services is the next step in transforming our 3S/4S centres into complete one-stop centres. This reflects our continued effort to provide the best automotive brand experience for our customers.”
With a robust network of 173 service outlets and 73 Body & Paint centres nationwide, Proton is committed to expanding access to high-quality, reliable vehicle care. Customers can also count on 24/7 roadside assistance via Proton’s helpline at 1-800-888-8398.
For more details on the new tyre services and a list of participating centres, customers are encouraged to visit the official Proton website or reach out to their nearest service centre.
