smart Malaysia has unveiled an innovative loyalty program, leveraging blockchain technology to transform customer engagement. Powered by the Geno W3-D2C blockchain system, this platform introduces a transparent, customer-first ecosystem where users earn rewards through meaningful interactions. Activities such as social media engagement, referrals, and driving now allow customers to accumulate points, making every interaction with smart Malaysia impactful.
At the core of the program are smart Points, which are secured using blockchain-based smart contracts and never expire. This ensures transparency, security, and enhanced customer control over their data.
For the first time, all loyalty activities are consolidated into a single digital platform via the Hello smart App, positioning smart Malaysia as a “Lifelong Companion.” With a simple tap, customers can earn points and redeem them for exclusive rewards, including EV charging credits and branded merchandise. This intuitive system reinforces smart Malaysia’s commitment to providing a seamless and engaging user experience, emphasizing trust and customer empowerment.
The program offers three primary ways for customers to earn smart Points:
- Social-to-Earn: Users earn points by interacting with smart on social media through actions like sharing posts, liking content, or getting featured.
- Referral-to-Earn: Customers can invite friends to explore the brand, earning rewards for actions such as signing up, test driving, or purchasing a vehicle. Both the referrer and referee benefit.
- Drive-to-Earn (in development): This feature will allow smart car owners to earn points by sharing driving data, contributing to product improvement.
Points can be redeemed for various perks, including:
- Exclusive Merchandise: Available directly through the Hello smart App.
- EV Charging Credits: A cost-effective solution for electric vehicle owners, enhancing the overall driving experience.
The program offers detailed earning opportunities:
| Type | Description | Rewards (Points) |
| Social-to-Earn | Sign Up | 1,000 |
| Daily Check-In | 10 | |
| Like a Post | 10 | |
| Post an Update | 50 | |
| Share a Post | 50 | |
| Get Featured | 2,000 | |
| Take a Test Drive | 5,000 | |
| Purchase-to-Earn | Purchase a New smart Car | 100,000 |
| Repurchase a smart Car | 100,000 | |
| Referral-to-Earn | Invite a Friend to Join | 100 |
| Invite a Friend to Test Drive | 5,000 | |
| Invite a Friend to Buy a Car | 50,000 |
The program launch coincides with smart Malaysia’s first anniversary. Current owners will celebrate this milestone at the smartAway Gathering this December, further solidifying the brand’s relationship with its community.
This loyalty program exemplifies smart Malaysia’s vision of fostering deeper connections and empowering customers, while leveraging cutting-edge blockchain technology for transparency and innovation.
For more information, please visit https://my.smart.com/# 
