UMW Toyota Motor Sdn Bhd (UMWT) has officially unveiled its newly relocated 3S (sales, service, and spare parts) centre at Lot 1352, Autocity Tunjong, Jalan Salor – Pasir Mas, Kota Bharu, Kelantan. The move aims to provide enhanced accessibility and upgraded services for Toyota customers in the region, reaffirming the company’s commitment to customer satisfaction.
This new facility marks a significant milestone for Syarikat Kelantan Motors Credit (M) Sdn Bhd (SKM), a trusted UMWT partner since 1970. Relocating from its former site at Lot 1696, Jalan Hospital, Kg Cherang, the transition reflects a continued dedication to evolving alongside customer needs. By offering a more accessible location and improved amenities, the 3S centre aims to better serve Toyota’s growing customer base in Kota Bharu and nearby areas.
Datuk Ravindran K., President of UMW Toyota Motor, expressed his appreciation for SKM’s long-standing partnership:
“Our success is built on the dedication of partners like Syarikat Kelantan Motor. Founded by the late Mr. Lew Yuen Kee, SKM has grown from modest beginnings into one of our most reliable and valued dealers. From operating a small shop to establishing this modern 3S facility, SKM’s journey is a testament to commitment and hard work. We deeply honour Mr. Lew’s legacy and look forward to SKM’s continued contributions to Toyota’s success.”
The upgraded centre is equipped to handle a higher volume of vehicles, reducing wait times and enhancing service efficiency while maintaining Toyota’s renowned quality. Whether purchasing a new vehicle, accessing after-sales support, or obtaining genuine parts, customers will enjoy a seamless experience at the state-of-the-art facility. 
This relocation aligns with UMWT’s “Customer First” philosophy, focused on improving operational efficiency and elevating service quality. It also reinforces UMWT’s presence in Kota Bharu while underscoring its mission to continually raise the bar in customer satisfaction.
“As Toyota embraces future mobility, we remain committed to innovation through strategic partnerships. Working closely with trusted partners like Syarikat Kelantan Motor, we are excited to explore new mobility solutions and build a sustainable future,” added Datuk Ravindran.
UMW Toyota Motor extends an invitation to all Toyota customers to visit the new 3S centre at Autocity Tunjong, where they can experience the brand’s full range of services in a more convenient and fully upgraded setting. The facility is designed to enhance every aspect of the customer journey, reflecting UMWT’s ongoing dedication to service excellence.
For more information, visit www.toyota.com.my or contact the Toyota freephone line at 1-800-8-TOYOTA (869682). 
