PRO-NET has been awarded the distinguished “Best Overseas Pioneer Partner” accolade by smart Automobile, a collaboration between Mercedes-Benz and Geely Holding, during the recent smart Global Forum in Beijing. This recognition highlights PRO-NET’s exceptional performance and leadership in the electric vehicle (EV) sector.
Following a thorough evaluation of companies from 22 countries, PRO-NET was recognized as one of the top three candidates for this award. smart Global praised PRO-NET for its outstanding network construction quality, impressive EV market share, and innovative marketing strategies, which have significantly advanced sustainable mobility solutions.
PRO-NET’s commitment to providing a superior ownership experience is evident in its strategic expansion of its nationwide dealer and charging network. With 13 dealerships offering exceptional service, PRO-NET provides comprehensive support for both current smart #1 owners and future customers of the upcoming smart #3. These dealerships, supported by a strong premium market background, uphold high service standards, reinforcing PRO-NET’s dedication to excellence in the EV industry. Additionally, PRO-NET enhances customer convenience and reliability through its growing charging network, which includes 36 Charging Bays across 9 states in Malaysia. This extensive infrastructure within smart dealerships solidifies PRO-NET’s leadership position in the industry, offering top-tier support and after-sales service to all EV owners.
smart Automobile recognized PRO-NET’s efforts in leveraging technology to redefine the customer experience and promote sustainable mobility. A notable achievement was the introduction of the Hello smart App, which revolutionized user interaction with smart vehicles. This digital platform integrates advanced technology into users’ daily lives, enhancing convenience and elevating their overall ownership journey. The app’s integrated charging map provides access to 75% of nationwide charging points, enabling users to plan their journeys with confidence. Additionally, the app features a vibrant community page where smart enthusiasts can connect, discover product usage tips, share experiences, and exchange insights, fostering a sense of community among smart users.
PRO-NET has consistently led innovative marketing strategies, spearheading initiatives that drive the transition to electric vehicles (EVs). The “Go Green, Go smart” campaign incentivizes internal combustion engine (ICE) vehicle owners to switch to EVs, aligning with global sustainability efforts. This initiative not only promotes EV adoption but also educates consumers on the benefits of sustainable transportation.
In addition to promoting EVs, smart Malaysia is committed to nurturing talent and innovation in the electric mobility space. The company has developed a platform to educate sales specialists on EV technology, offering rewards and career pathways to cultivate ambassadors of EV technology and advocates for sustainable transportation. Furthermore, smart Malaysia engages with university students, providing them with a platform to showcase their creativity through video presentations on electric mobility. This initiative fosters innovation and nurtures the next generation of talent to reimagine the future of mobility through storytelling.
In Malaysia, smart has quickly become one of the top three preferred premium SUV EVs, despite having introduced only a single model to the market. As of April, smart ranks as the fourth top premium EV brand overall. This remarkable achievement reflects the confidence and trust that customers have placed in the brand and its comprehensive ecosystem, including the Hello smart App.
