Castrol recently celebrated a significant milestone with the grand opening of its first flagship Castrol Auto Service (CAS) store in Malaysia. The new flagship store is operated by Era Maju Automobil (M) Sdn Bhd, a company based in Johor Bahru renowned for its outstanding customer service. This partnership underscores a shared commitment to delivering top-tier automotive care.
Era Maju Automobil, which operates four outlets in Johor Bahru, has designated its Rosmerah outlet as the headquarters for the flagship CAS store. This newly branded facility now offers a wide range of comprehensive services, promising an enhanced experience for customers through Castrol’s expertise in a modern, innovative environment. The grand opening ceremony took place on Tuesday, March 19, 2024, marking this important occasion.
With a rich history of nearly three decades, Era Maju Automobil has been a trusted name in the Johor Bahru community since its establishment in 1996. The family-run business has grown from a single outlet to four, demonstrating a steadfast dedication to customer satisfaction. Joshua Wong, who manages the workshop alongside his father, reflects on their success: “Satisfied customers give us a sense of accomplishment.” Their passion for automobiles is evident in their wide array of services, which include regular maintenance like oil changes, tyre rotations, and alignments, as well as modifications for both everyday vehicles and supercars. They have extensive experience with a variety of car brands and models.
The opening of the flagship CAS store marks a significant advancement for Castrol in Malaysia, setting a new standard for future CAS developments. With over 600 CAS outlets nationwide, Castrol aims to provide convenient access to high-quality automotive services across the country. This flagship store exemplifies Castrol’s dedication to innovation and excellence, offering a superior consumer experience.
“Castrol is delighted to announce Era Maju Automobil as the first flagship CAS store,” said Keow Mei-Shan, Marketing Director of Castrol Malaysia & Singapore. “Their dedication to quality service and customer satisfaction aligns perfectly with our brand values. We look forward to this new flagship location providing an exceptional experience for consumers in Johor Bahru and beyond.”
