smart Malaysia is elated to commemorate its first 100 days in the market today, an event coinciding with the rarity of a leap year. This momentous occasion underscores the company’s unwavering dedication to delivering exceptional products and services to its esteemed clientele.
Within its inaugural 100 days, smart Malaysia has orchestrated the smart Tech Insight Day, a bespoke event tailored to existing customers, aimed at deepening their comprehension of the smart #1 and enriching their ownership experience. This event, encompassing discussions on warranty particulars, product attributes, a user-friendly charging ecosystem, and authentic owner anecdotes, has not only set the precedent for future engagements but also fostered a sense of community among smart enthusiasts. Moreover, customers have benefited from enhanced convenience through the Hello smart App platform, offering prompt and efficient solutions to their inquiries via accessible FAQs.
Looking forward, smart Malaysia endeavors to introduce a plethora of events, including driving experiences catered to smart owners and enthusiasts, enabling them to revel in the driving dynamics of the smart #1. This initiative seeks to bolster engagement and cultivate a more robust network of aficionados.
Noteworthy is the expansion of the dealer network, burgeoning from 10 operational dealerships in 2023 to an impending 13, with the imminent establishment of the inaugural center in East Malaysia. The enduring popularity and exceptional performance of the smart #1 BRABUS among customers attest to its enduring allure. Furthermore, smart #1 Premium and Pro variants are lauded for their simplicity and efficiency in urban driving scenarios.
Aligned with the escalating nationwide demand for electric vehicles (EVs), smart Malaysia remains steadfast in augmenting its charging infrastructure and forging strategic partnerships. With 70% of charging station data seamlessly integrated into the Hello smart app, EV owners can anticipate broader coverage as collaborations with key stakeholders in the EV ecosystem unfold. This concerted effort aims to facilitate convenient access to charging facilities nationwide, thereby catalyzing the adoption of electric vehicles. Additionally, the updated app now facilitates debit or credit card payments, empowering owners to seamlessly handle transactions for vehicle charging or in-car internet data acquisition directly through the app.
smart Malaysia extends a cordial invitation to witness the premium ownership experience through a quirky and whimsical video available on Facebook, Instagram, and TikTok. The video encapsulates the everyday endeavors of the dedicated Sales Specialist, from personalized consultations to streamlined loan application processes, ensuring bespoke solutions for each customer. With meticulous attention to detail, the Sales Specialist navigates customers through charging solutions and extends invaluable assistance during car inspections, encompassing everything from Puspakom inspections to JPJ registrations, thereby offering unparalleled convenience and assurance. Furthermore, the Sales Specialist stands ready to orchestrate the personalized delivery of the smart #1 to customers or their loved ones, ensuring a seamless and memorable experience. Enthusiasts are encouraged not to miss the opportunity to test drive the smart #1 all-electric vehicle at the nearest showroom. 
