smart Malaysia is excited to share a momentous achievement for the smart #1, as bookings have surged to an impressive 1,000 units within just weeks of its launch on November 21st.
Demonstrating a steadfast commitment to a customer-centric approach, smart Malaysia has introduced the user-friendly Hello smart App. This innovative app serves as a seamless platform for smart #1 owners, offering end-to-end solutions—from car booking and payment processing to monitoring charging status and facilitating the overall ownership experience.
Underpinning this commitment are 10 strategically located dealerships spread across 6 states in Malaysia. These dealerships not only streamline the purchasing process but also provide exemplary post-purchase service, ensuring customers receive expert guidance.
Complementing these offerings, the smart #1 boasts an extensive standard warranty package, including an 8-year/200,000km High-Voltage Battery Warranty, an 8-year/150,000km High-Voltage Component Warranty, a 4-year Unlimited Mileage Vehicle Warranty, and a 2-year Unlimited Mileage Spare Parts Warranty. To enhance customer convenience, a 24/7 Roadside Service Assistance is also provided.
Adding vibrancy to the market, the smart #1 presents an array of 10 dazzling colors, with favorites such as Atom Grey – Matte (Red Roof), Meta Black (Red Roof), Digital White, and Future Green. These color choices reflect the diverse and sophisticated preferences of smart #1 enthusiasts, establishing them as top favorites from the captivating palette.
Buyers are treated to exclusive perks, including a complimentary accessories package valued at RM2,000, a five-year Internet data plan totaling 60GB, and a limited-time offer for a complimentary smartCharge Home Charger valued at RM3,200. This special offer is valid until December 31, 2023.
Confident in the success of the smart #1, smart Malaysia anticipates that this achievement is just the initial step toward a series of milestones that will position the company as a key player in the evolving electric vehicle market.