Volvo Car Malaysia have unveiled a new warranty programme called the ‘Customer Lifetime Parts Warranty’, which will grant their customers an added peace of mind.
Under the warranty programme, this will benefits customers who who have purchased and installed Volvo genuine parts at any authorized Volvo dealership from 1 October 2021 onwards. . The warranty commences on the part’s purchase date and is valid as long as the car falls under the ownership of the registered car owner. In the event that customers require repair or replacement for any genuine Volvo parts due to a material or manufacturing defect, Volvo Car Malaysia will repair and replace the part free of charge.
For older Volvo car owners who want to enjoy this programme, but they have not visited an authorized Volvo dealership for more than two years, they need to bring in their car to undergo the Volvo Health Check. This requirement allows customers to be eligible to participate in the warranty programme while ensuring that the vehicle is in good condition and has not been modified or tempered with in any way. Customers will then be able to purchase parts under the warranty programme and is required to send the car to any Volvo authorised dealership for subsequent services to ensure that the warranty remains valid.
The Customer Lifetime Parts Warranty excludes the regular wear and tear parts as outlined in the warranty manual. You may contact any of our Volvo authorised dealer for further information on the full scope of parts covered.
Back in February 2021, Volvo Car Malaysia announced a revised extended warranty programme to a factory five-year/unlimited mileage for all privately owned Volvo cars registered from 1 January 2021 onwards.
For more details on the Customer Lifetime Parts Warranty, customers can contact any Volvo authorised dealer or follow Volvo Car Malaysia on Facebook http://bit.ly/VolvoMY-FB and Instagram http://bit.ly/VolvoMY-IG for more updates.
