Jaguar Land Rover Malaysia (JLRM) has once again clinched the prestigious Retailer of the Year (Asia Pacific) award at the Jaguar Land Rover Retailer Awards 2022/2023. This remarkable achievement marks the third consecutive year and the fourth time overall that JLRM has been honored with this esteemed title, solidifying its position as a consistent leader in the luxury automotive sector.
The Retailer of the Year Award is a testament to JLRM’s unwavering commitment to excellence, setting a high standard for Jaguar Land Rover retailers across the region. The accolade recognizes outstanding performance in three key categories: marketing, sales, and customer service, as well as staff training and retailer presentation. By adhering to these stringent criteria, JLRM has consistently delivered exceptional retail customer experiences, earning accolades for its exemplary performance.
Jeffrey Gan, Managing Director of Sime Darby Motors, Southeast Asia, emphasized, “This award reflects JLRM’s exemplary performance and unwavering focus on providing world-class automotive experiences. It is a testament to the entire team’s dedication and hard work, consistently exceeding expectations in every aspect of the business.”
Syed Ahmad Muzri Syed Faiz, Managing Director of Jaguar Land Rover Malaysia, highlighted the award’s significance in the context of the evolving landscape of mobility. He stated, “As we accelerate towards the future of mobility, this award reaffirms our unwavering dedication to customers and our commitment to maintaining a competitive edge in the luxury car segment. We will continue to push boundaries and innovate, ensuring our customers receive nothing but the best in modern luxury.”
This achievement is a significant milestone for JLRM, reinforcing its mission to establish new benchmarks for excellence in the automotive industry. The company remains steadfast in its commitment to consistently exceed customer expectations, offering high levels of customer-centric services and cutting-edge vehicles. As JLRM charts its course into the future, it is poised to uphold its legacy of excellence and continue leading the way in the luxury automotive market.